Frequently Asked Questions

How can we order from MAGS PREMIUMS?
Kindly call us at +6017- 3001977 or email us at We will try to get back to you within 1 working day.
What are your lead time?
Confirmation of your order, your product will be available within 10-14 days.
What is the best file format for my artwork?
The most suitable file would be in Ai format or High Resolution jpeg. Do not worry if you do not have an AI file. We can create it for you free of charge.
What's the Minimum Order Quantity ?
Our USB Flash Drives MOQ is 50 pieces. The more you order, the cheaper you get!
What is the capacity of our USB Flash Drive?
It varies from 2- 64 GB depending on your requirement.
Were the USB Thumb Drive works on all the computers ?
Yes, it works on all computer ( Mac OS , Windows )
What are the USB Flash Drive read and write speeds?
Our standard USB Thumb Drive read / write speeds is 2.0 . USB 3.0 can be made available upon request and the price would be quoted accordingly.
How long is the USB Flash Drive warranty ?
Our warranty period is 1 year and it only covers the malfunction of the chip in the USB flash drive . In the event this happens , we will replace the USB Flash drive for you.
How would my product will be delivered?
It will be delivered by courier service straight to your doorsteps.
What are our payment procedure?
Upon order confirmation , we would require 50 % deposit before we start production, the balance to be payable upon delivery .

What is the payment option ?

  • Cheque
  • Bank transfer (banking details would be provided )
  • We also accept cash upon delivery
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